Ashley Furniture Online Order Customer Service
We were told to take pictures of the bed along with the serial number and once reviewed it would take up to 5 7 days for the parts to be ordered then they ashley s would set up a day the bed can be swapped out.
Ashley furniture online order customer service. If you received your order by ups fedex dhl usps and the merchandise was damaged in shipping or if you wish to return it please call customer care within 72 hours. Nicole from customer service she tried to schedule another tech to come fix the couch and was very apologetic about the whole situation. Damaged or incomplete orders and slow refunds by tim mcnicholas may 20 2020 at 5 35 am filed under. Ashley homestore morning.
The overall rating of the company is 1 8 and consumers are mostly dissatisfied. Items delivered by standard shipping that were received damaged or have a manufacturers defect. Contact ashley furniture customer service. Ashley furniture was first mentioned on pissedconsumer on sep 18 2007 and since then this brand received 2946 reviews.
Ashley furniture ranks 298 of 1504 in furniture and decor category. To date the furniture isn t a month yet it s falling apart. Ashley financing leasing. On 4 22 2019 the customer service for the protective plan was called as well as the customer service from ashley s furniture.
Stay away from them dont buy. Recently our son bought a new home and as parents we wanted to gift a living room sectional. Ashley distribution services ltd. Delivers over 30 million pieces of that furniture annually with its gigantic fleet of trucks and trailers while also providing backhaul services to many other companies.
I have contacted ashley online representative to no avail. Recent recommendations regarding this business are as follows. I told her i did not want anyone from ashley s in my house ever and what i wanted at this point was a credit for the damaged couch and to never do business with the company ever again. We have been customers of ashley furniture for a while now thus far we were happy with the product service.